Jackson retractor

Shipping & Delivery Policy

Processing Time: In-stock items are dispatched within 24-48 hours. For custom or out-of-stock items, production time is approximately 10-15 days.

Global Delivery Estimates

We partner with world-class couriers (DHL, FedEx) to ensure fast, tracked delivery.

• USA & Canada: 3-5 Business Days
• Europe & UK: 4-6 Business Days
• Rest of World: 5-7 Business Days

*We offer Air Cargo and Sea Freight options for bulk wholesale orders.

Customs & Duties

International buyers are responsible for any customs duties or taxes imposed by their country. Adas Instruments is not responsible for delays caused by customs clearance.

Lost Packages & Insurance

If your package is lost in transit, please contact us immediately. We offer full support and replacements for confirmed lost shipments. Note: You must report non-delivery within 3 weeks to be eligible for an insurance claim.